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Frequently Asked Questions
Delivery Times
Standard size apparel and accessories are dispatched from our Mumbai atelier within 3-5 business days. Transit time via our premier shipping network (DHL/FedEx) typically takes 3-5 business days globally.
Since custom bridal lehengas and bespoke sarees require extensive hand-loom and hand-embroidery work by our artisans, they take between 10 to 21 business days to craft, tailor, and finish, prior to dispatch.
Yes, for urgent events, please contact our concierge desk directly at concierge@yameira-elegance.com or via WhatsApp prior to ordering. We will check slot availability in our artisanal production queue.
Returns & Cancellation
We accept returns on standard off-the-rack sizes within 7 days of delivery. The item must be completely unworn, with all security loops and price tags attached, and returned in its original signature gift box. Please refer to our return policy page for details.
No. Any garment custom-fitted to your sizing profile, custom-designed, or containing tailoring alterations is strictly non-returnable and non-refundable, as it is made uniquely to your specifications.
Since our looms and tailors are staged immediately, order cancellations are permitted strictly within 24 hours of purchase. Cancellations are not accepted once production has commenced.
Exchanges
Standard sizes can be exchanged for free within 7 days of delivery. Contact concierge@yameira-elegance.com to check size availability and receive your complimentary exchange shipment details.
No, size exchanges for standard sizes are complimentary. We cover the logistics return shipping and send out the replacement size free of cost.
Payment Methods
We support all major payment networks including Credit/Debit Cards (Visa, Mastercard, American Express), Net Banking, UPI, and Cash on Delivery (COD) for serviceable pin codes in India.
Absolutely. All transactions are routed through PCI-DSS compliant payment gateways with SSL encryption, ensuring your billing credentials and identity are fully protected.
Still have questions?
Our digital concierge is available 24/7. Reach out directly to receive dedicated assistance.