Return & Exchange Policy

1. Non-Returnable Custom & Bridal Collections

Given the bespoke nature of our craftsmanship, certain collections are excluded from return or exchange:

• Bespoke Fittings: Any lehenga, saree, or blouse custom-tailored to size profiles submitted by the patron is strictly non-returnable and non-refundable.
• Altered Pieces: Items containing alterations made by external tailors or customized at the patron's request prior to dispatch are final sale.

2. Return Criteria for Standard Sizes

For standard off-the-rack sizes, returns are accepted within 7 days of delivery, subject to the following rules:

• Garments must be entirely unworn, unwashed, and undamaged.
• Security loops, price tags, and loom certifications must remain attached.
• The item must be returned in its original secure wrap box and cotton muslin bags.

3. Exchange & Return Process

To request a return or size exchange for a qualifying standard-sized item:

• Email our digital concierge desk at concierge@yameira-elegance.com with your order number.
• Once approved, you will receive a secure shipping label.
• Pack the garment carefully to avoid folding wrinkles on heavy gold threads or zardozi embellishments.
• Upon arrival at our atelier, the piece undergoes an quality control assessment. Approved returns are refunded to the original payment source within 7-10 business days.

4. Damaged or Faulty Deliveries

In the highly unlikely event that a garment arrives damaged or flawed, contact us immediately within 24 hours of receipt. We will arrange a courier pickup and expedite a replacement drape on high priority.